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Post by Testarossa on Aug 23, 2015 3:47:39 GMT
...I can't send bones I'm not sure what could have happened to remove my ability to do that? I owe bunnyballet 10 bones and I'd like to pay them, at least.
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Post by Arie on Aug 23, 2015 10:26:09 GMT
That's odd! I'm not sure there's much I can do since I know nothing of how the bones system functions, but could you provide a little more detail? How has the options disappeared for you - do you still see the 'send donation' button on others' profiles, or is there some other step in the process you aren't able to complete?
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Post by Arty on Aug 23, 2015 14:58:59 GMT
Somebody had this problem over on SS and it was due to the whole 'donation was rejected/refunded' and it was removing the option to send bones until they disabled their ad-blocker to allow the pop-up to show to accept the refunded donation. This should be the case in Testarossa's because she paid 50 bones to bunnyballet and bunnyballet rejected the donation. If she hasn't accepted the pop-up saying her donation has been rejected, it's blocking her ability to send out bones Even if you use an in-browser pop-up blocker, it will not notify you that a pop-up is blocked, it won't mention anything so you aren't aware that anything has been blocked. Normally, pop-ups that are blocked show up as 'A pop-up has been blocked on this page' but that never happened to me so it took ages to figure out why it was happening. This was actually the problem I originally discovered way back when, although it's under the 'About Whiskerwick' as 'I can't see my donations!' but I think there should probably be a thread answering this specifically to make it easier for others encountering this issue. I don't think they check that for the FAQ. I think it would be too hard to tell people 'Don't reject a donation if it's not accurate, just accept it and send a refund manually' so it might be easier to just have a thread addressing this problem? Just a thought though, of course!
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Post by Arie on Aug 23, 2015 15:41:31 GMT
Ahhh I'm glad it's something that has a simple solution! I'm not sure this needs an entire thread since this doesn't seem to happen so very much (this is the first time I've heard about it anywhere) but I'll see to it it gets a little extra mention somewhere.
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Post by Arty on Aug 23, 2015 15:47:17 GMT
It's actually what happened to me, on Whiskerwick, but the problem isn't explained as well. It focuses on the fact that I can't view my own donations, whereas the problem that most people report is that they can't send donations. It's actually here: whiskerwick.boards.net/post/725/thread. It's the second last FAQ topic. Which stemmed from this thread (and further PMs with rafa): whiskerwick.boards.net/thread/268/issue-viewing-donations It might be worth re-wording at least or amending it to state that this is the solution for both not being able to see donations anymore or not being able to send them out.
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Post by Arie on Aug 23, 2015 16:24:03 GMT
Whoops, my bad - I thought you meant you'd had this problem on SS before. Edit: Will this suffice?
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Post by Testarossa on Aug 29, 2015 16:41:38 GMT
Yup, disabling pop-ups worked. Thank you guys!
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